Refund Policy
A legal disclaimer
At The Occult Aura, we value your time and ours. Please review our strict no-refund and cancellation policies before booking.
No-Show Policy
If you miss your scheduled appointment without prior notice, it is considered a no-show.
No refunds will be issued for no-shows.
Cancellation & Rescheduling Policy
Cancellations made at least 24 hours in advance may be rescheduled once, subject to availability.
Cancellations made less than 24 hours before your session are non-refundable and not eligible for rescheduling.
All cancellation or reschedule requests must be on the contact number provided via whatsapp
.
We appreciate your understanding and respect for our time and energy.
🔐 Privacy Policy
Your privacy is important to us at The Occult Aura. This policy outlines how we collect, use, and protect your information when you use our website or services.
1. Information We Collect
We may collect:
Your name, email, and contact information
Payment details (processed securely via third-party platforms)
Information shared during sessions
Website usage data (via cookies and analytics tools)
2. How We Use Your Information
To schedule and provide your session
To communicate with you regarding appointments
To send updates or promotions (only with your consent)
To comply with legal or tax requirements
3. Confidentiality
All session content is strictly confidential and will not be shared with third parties unless required by law.
4. Data Security
We use industry-standard security practices to protect your information, but please be aware that no system is completely secure.
5. Cookies & Analytics
We may use cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.